You can add RateHighly to any web application. These installation steps are necessary to use RateHighly.
Installation typically takes 5-10 minutes. If you have any questions during set-up or need help with installing RateHighly please contact our support team who will be happy to help you.
Installing RateHighly
Pre-requisites
Ensure that the Domain set in your App Settings matches the domain where you will install RateHighly.
Installation steps
Follow these steps to add RateHighly to your application.
Go to Manage Campaign
Click Get code and copy the code snippet.
Add the snippet just above the closing
</body>tag in the HTML of your application, in the same place that you would put a Google Analytics script.Modify the
window.ratehighlySettingsObject so that the fieldsname,email,account_name,account_id,user_id, andcreated_atcontain your active user details. Only theapp_idfield is required, but we recommend including the other fields if you don't want feedback and testimonials to be anonymous.
For instance, in a Rails application you might have the following configuration:
window.ratehighlySettings = {
app_id: APP_ID,
name: "<%= current_user.name %>",
email: "<%= current_user.email %>",
user_id: "<%= current_user.id %>",
account_name: "<%= current_user.account.name %>",
account_id: "<%= current_user.account.id %>",
created_at: "<%= current_user.created_at %>",
}
FAQ
Which fields are required?
The app_id is the only required field.
However, we recommend you at least provide the fields name, email, and user_id. Without these fields your feedback, testimonials, and in-app ratings will be anonymous and RateHighly won't be able to send your users emails on your behalf.
The created_at field enables the filters Predicted Score and Days since signup to work better. The account_name and account_id fields are used to group your users together in the dashboard.