You can connect your RateHighly account with Satismeter to automatically send review request emails to your users after they complete a survey.
💡 Read how to trigger review requests after a Satismeter survey is completed.
What data is received by RateHighly?
RateHighly will receive users details and responses from Satismeter.
This is a soft-realtime integration. You can expect to see a Satismeter response in RateHighly within minutes of it occurring in Satismeter.
Steps to connect RateHighly to Satismeter
Note: To connect multiple Satismeter projects to RateHighly, create an integration in RateHighly for each Satismeter project. A RateHighly integration will sync with every survey in a Satismeter project.
In Satismeter
In the Satismeter dashboard go to Settings > API
Create a new API key and copy the api key
In RateHighly
In the RateHighly dashboard go to Settings > Integrations
Click Set up on the Satismeter integration
Give the integration a name such as 'Satismeter'
Paste in the API key you created earlier
Paste your Project ID shown in your Satismeter dashboard.
Click save
Copy your new Webhook URL
In Satismeter
Navigate to the Settings > Webhooks page
Create a new webhook
Paste in your Webhook URL from your RateHighly integration
Enable all surveys that you wish to trigger review requests
Click save
This will create the integration and begin the historical sync of your data. Any new responses in your Satismeter project and surveys will also be sent to RateHighly after the initial sync completes.
You can now trigger review requests after a Satismeter survey is completed!
Managing your integration
You can Pause or Remove an integration at any time from RateHighly. Pausing the integration will stop any new review request sequences from being triggered after a Satismeter survey is completed.
Removing an integration deletes the integration permanently, but does not delete any data from RateHighly.