Our friendly support team is based in London, England and is happy to help you get the most out of RateHighly.
How can I contact support?
Message our support team for any questions – we're live in the chat box at the bottom right of this page.
Don't fancy a chat? You can reach us any time at [email protected]. We're super nice over email too.
Contact sales
For our full, transparent pricing check out our pricing page.
You can contact our sales team at [email protected].
Support hours
You can contact us at any time via in-app live chat or via email. Our support staff are based in London, England. We're fastest to respond during our support hours below.
United States
San Francisco (PST): 1am - 4pm
New York (EST): 4am - 7pm
Europe
Dublin / London (BST): 9am - 9pm
Berlin / Paris / Warsaw (CEST): 9am - 9pm
Asia
Singapore (SGT): 4pm - 7am
Seoul, South Korea / Tokyo, Japan (KST, JST): 5pm - 8am
Australia / New Zealand
Perth (AWST): 5pm - 8am
Sydney (AEST): 6pm - 9am
Wellington (NZST): 8pm - 11am
What can we help with?
We'll be happy to help with anything related to RateHighly, including
Setting up an account
Running an in-app campaign
Tips for gathering feedback and testimonials
Feature requests and feedback (we'd love to hear it)
Our office address
If you would like to reach us by postal mail our office address is below.
RateHighly LTD
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
✋ I have questions
We'd love to hear them! Message our super nice support team for any questions – we're live from London, England in the chat box at the bottom right of this page.
Don't fancy a chat? You can reach us any time at [email protected]. We're super nice over email too.