Get support
Our friendly support team is based in London, England and is happy to help you get the most out of RateHighly.
How can I contact support?
You can reach us any time at [email protected].
Contact sales
For our full, transparent pricing check out our pricing page.
You can contact our sales team at [email protected].
More contact details
See our contact page for all the ways to reach us.
Support hours
You can contact us at any time. Our support staff are based in London, England. We’re fastest to respond during our support hours below.
United States
- San Francisco (PST): 1am - 4pm
- New York (EST): 4am - 7pm
Europe
- Dublin / London (BST): 9am - 9pm
- Berlin / Paris / Warsaw (CEST): 9am - 9pm
Asia
- Singapore (SGT): 4pm - 7am
- Seoul, South Korea / Tokyo, Japan (KST, JST): 5pm - 8am
Australia / New Zealand
- Perth (AWST): 5pm - 8am
- Sydney (AEST): 6pm - 9am
- Wellington (NZST): 8pm - 11am
What can we help with?
We’ll be happy to help with anything related to RateHighly, including
- Setting up an account
- Running an in-app campaign
- Tips for gathering feedback and testimonials
- Feature requests and feedback (we’d love to hear it)
Our office address
If you would like to reach us by postal mail our office address is below.
RateHighly LTD
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom