What is RateHighly?
RateHighly is the easiest way to collect feedback and testimonials in-app, built for B2B SaaS companies.
Feedback and testimonials, together at last
RateHighly makes it super easy to collect feedback and testimonials from your users.
Using a simple in-app survey we find out how users feel about your app. Unhappy users are asked for feedback to help you turn their frown upside down. Your happy users are asked to write testimonials that you can embed on your site, and share on social media and on a built-in wall of love.
We make the process of surveying simple. Just add a line of code to your app, and every quarter (this can be annually if you prefer) we’ll ask each user how they feel. This will give you a regular stream of recent feedback and testimonials that you can use to improve and grow your business.
How surveying works
RateHighly automatically gathers meaningful feedback and testimonials by messaging your users in-app, on your website, or via email.
How feedback helps
Regular feedback helps you understand your users better, spot churn risks, and improve your product.
RateHighly provides feedback analytics to help you understand what makes users unhappy. We also integrate with the tools you use, like Slack, Segment, and ChartMogul, so you can integrate user feedback into your existing workflows.
How testimonials can grow your business
We’re believers in customer-led growth (CLG) and product-led growth (PLG) as the fundamental way B2B SaaS businesses can grow sustainably.
Testimonials are an important form of social proof that potential users look for. This applies to both small startups seeking product market fit (PMF) and larger businesses seeking to generate demand for an established product.
After RateHighly collects a testimonial you can add it to a Wall of Love. A Wall of Love can be hosted by RateHighly or embedded on your own site.
Next steps
We’d recommend creating an account and then trying out an in-app campaign to start collecting feedback and testimonials from your users. This usually takes 5-10 minutes from start to finish.
If you’d like to get a live demo of RateHighly please book a demo and we’ll be happy to show you how RateHighly works.