Connect RateHighly to Satismeter

Trigger review requests after Satismeter survey completions

You can connect your RateHighly account with Satismeter to automatically send review request emails to your users after they complete a survey.

💡 Read how to trigger review requests after a Satismeter survey is completed.

What data is received by RateHighly?

RateHighly will receive users details and responses from Satismeter.

This is a soft-realtime integration. You can expect to see a Satismeter response in RateHighly within minutes of it occurring in Satismeter.

Steps to connect RateHighly to Satismeter

To connect multiple Satismeter projects to RateHighly, create an integration in RateHighly for each Satismeter project. A RateHighly integration will sync with every survey in a Satismeter project.

In Satismeter:

  1. In the Satismeter dashboard go to Settings > API
  2. Create a new API key and copy the api key

In RateHighly:

  1. In the RateHighly dashboard go to Settings > Integrations
  2. Click Set up on the Satismeter integration
  3. Give the integration a name such as ‘Satismeter’
  4. Paste in the API key you created earlier
  5. Paste your Project ID shown in your Satismeter dashboard.
  6. Click save
  7. Copy your new Webhook URL

​In Satismeter:

  1. Navigate to the Settings > Webhooks page
  2. Create a new webhook
  3. Paste in your Webhook URL from your RateHighly integration
  4. Enable all surveys that you wish to trigger review requests
  5. Click save

This will create the integration and begin the historical sync of your data. Any new responses in your Satismeter project and surveys will also be sent to RateHighly after the initial sync completes.

You can now trigger review requests after a Satismeter survey is completed!

Managing your integration

You can Pause or Remove an integration at any time from RateHighly. Pausing the integration will stop any new review request sequences from being triggered after a survey is completed.

Removing an integration deletes the integration permanently, but does not delete any data from RateHighly.